Shipping

All orders are shipped via Federal Express Ground or Home Delivery unless otherwise specified. Federal Express cannot deliver to PO Boxes, so if you request Next Day, 2nd Day, 3 Day Express we must have a physical street address for delivery. Normal shipping time is approximately 3-5 business days within the continental U.S. When all items are in stock, we can often ship them out the next business day that the order is received However, please allow 24-48 hours for processing, especially during busy holiday periods and following a weekend. We strive to maintain a minimum of 98% in stock on products we carry, although we still require a 2-5 day turn around on all sex machine orders other than the Topco Love Machine. If you would like guaranteed expedited shipping service please confirm in stock with us either by phone or email.

We can also ship via Next Day or 2nd Day service if you would prefer expedited shipping. Again, please allow approximately 24 hours for processing.

Please note: Federal Express does not deliver on Saturdays or Sundays. If you request Next Day delivery on a Thursday or Friday or 2nd Day delivery on Wednesday or Thursday, you will normally receive your order on the following Monday or Tuesday, respectively. All items are shipped in generic packaging to insure confidentiality. The return address reads "KTM Enterprises, LLC".

Please note that although Federal Express is normally very reliable, we cannot be responsible for occasional delivery delays caused by Federal Express. If a package is lost in transit, we will trace the package for you through Federal Express. If it still cannot be located after the trace, we will re-ship your order at no extra cost to you.

Once your pacakge leaves our facility you are responsible for shipping charges. IE. You refuse shipement or due not take delivery of your package. If the package is returned to us you are responsible for shipping! We will charge your credit card for shipping in both directions.